Contact Us


Opening Hours: Mon-Fri 8:30am-4:30pm (EST)

Toll Free: 1300 410 909

Phone: (07) 3880 3380

General customer enquiries including Loyalty rewards

Ambassador Email:
Are you a Silk Brand Ambassador and need help or would you like more info to become a Silk Brand Ambassador?

Influencer Team Email: 
Would you like to have your own Brand with Silk?

Trade Enquiries: 
Do you have a Trade enquiry or would you like to open a Trade Account?

Order not arrived?
Please email:


Order collection is available from Head Office when an order is placed online. A notification email/text will be sent as soon as the order is ready for collection.

Times: Monday-Friday 9:00am – 4:00pm

Address: Unit 2, 13 Redcliffe Gardens Drive, Clontarf QLD 4019 Australia

Please fill out the form below and a Customer Service Member will be in contact as soon as possible.