Christmas Shipping Dates
Q: HOW WILL I RECEIVE NOTIFICATION THAT MY ITEM HAS BEEN SHIPPED?
A: Once shipped you will receive a Tracking notification email. You will also receive shipping updates by a third Party “Shippit”.
Q: WHAT HAPPENS IF I NEED TO CHANGE MY DELIVERY ADDRESS ONCE IT'S BEEN SHIPPED?
A: Please contact Silk head office Tel: 07 3880 3380.
Q: CAN I HAVE MY ITEMS LEFT WITHOUT SIGNATURE?
A: Yes! Please specify this when you checkout.
Q: IF I AM CONCERNED ABOUT MY DELIVERY WHO DO I CONTACT? Q: IF I SELECT TO PICK UP IN QLD, HOW DO I KNOW WHEN MY ORDER IS READY TO PICK UP FROM HEAD OFFICE?
A: You will be sent an email and TEXT message when your order is ready to be collected. Usually within 24-48 hrs of being processed (excluding weekends or Public Holidays)
ORDER VALUE FLAT FEE CHARGED
Under $150 Standard $12.00
ORDER VALUE FLAT FEE CHARGED
Under $150 Standard $15.00
ORDER VALUE FLAT FEE CHARGED
Under $150 Standard $18.00
