Australia Shipping FAQs

Silk Shipping

Please note: All parcels are given authority to leave, if you would prefer to sign for your parcel, please reach out via email sales@silkoilofmorocco.com.au

A: Once shipped you will receive a Tracking notification email. You will also receive shipping updates by a third Party “Shippit”.

A: Please contact Silk head office Tel: 07 3880 3380.

A: Yes! Please specify this when you checkout.

A: Please call the Silk Head office Tel: 07 3880 3380 or email trackmyorder@silkoilofmorocco.com.au

A: You will be sent an email and TEXT message when your order is ready to be collected. Usually within 24-48 hrs of being processed (excluding weekends or Public Holidays)

 QUEENSLAND
 ORDER VALUE FLAT FEE CHARGED
 Over $150 FREE
 Under $150 Standard $12.00
Express $15.00
 ACT - VIC - SA
 ORDER VALUE FLAT FEE CHARGED
 Over $150 FREE
 Under $150 Standard $15.00
Express $18.00
NSW - NT - TAS - WA
 ORDER VALUE FLAT FEE CHARGED
 Over $150 FREE
 Under $150 Standard $18.00
Express $20.00

Please note: This does not included Trade Accounts