Our styling tools come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the styling tools repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Silk also offers a 30 day money back guarantee. Terms and conditions in relation to this guarantee can be viewed HERE
All the Silk Oil of Morocco Styling tools come with a 12 month manufacturer warranty. To validate your 12 month manufacturer warranty you must activate it by registering below within 14 days of purchase. This does not affect your consumer rights.
We are incredibly proud of the quality of all the Silk Oil of Morocco styling tools. Manufactured to the highest standards our tools will provide you with amazing results when used in accordance with our Instructions.
Every Silk Oil of Morocco Styling tool has been individually tested before leaving our factory, however should it prove to be ineffective in any way due to faulty workmanship or materials within its warranty period of 12 months from the date of purchase, we will happily undertake to repair the item or replace the item at our discretion and subject to the terms of this guarantee.