To return or exchange an item (within 30 days of purchase) please follow these 6 simple steps:
1. CLICK HERE and print off the Silk Oil of Morocco Product Return Form
2. Contact the Silk Support Team on 1300 410 909 for a Silk Returns Authorisation number
3. Complete the form and email to email@example.com
4. Please re-pack the products ensuring that a copy of the Silk Oil of Morocco Product Returns Form is put inside the parcel before sealing.
5. You will then receive an email back from Head Office with your Consignment Note, print this off and attach to the parcel that you are returning.
6. Take to your local Post Office where they will scan it and send it back to us at our cost.